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DPS Jobs

DPS Exams

Utility Consumer Assistance Specialist Trainee / Utility Consumer Program Specialist Trainee Exam 

Job Descriptions Summary

As an Office of Consumer Services (OCS) team member, you'll help resolve consumer utility complaints such as service disconnections and billing issues throughout New York State. You may also participate in community outreach and consumer education programs, including staffing exhibits at public events. Jobs with OCS provide a great opportunity to work with the public and help others while being in a team environment! To learn if you qualify and how to sign up for the test, visit the exam announcement page.

View Exam Details

 

Highlights

  • Exam registration: November 21 - December 27, 2023
  • Traineeship starting at $44,957
  • 50% remote
  • Benefits

 

Job Titles Associated with the Exam

  • Utility Consumer Assistance Specialist Trainee
  • Utility Consumer Program Specialist Trainee

 

Dates and Deadlines

  • Exam Date: February 10, 2024
  • Application Deadline: December 27, 2023

 

About the NYS Department of Public Service and Public Service Commission

The New York State Public Service Commission (PSC) is responsible for regulating the state's electric, gas, steam, telecommunications, and water utilities, and overseeing the cable industry. The PSC is charged by law with setting rates and ensuring New York's utilities provide satisfactory service. The Department of Public Service is the staff arm of the PSC. Read more about DPS.

Read more about DPS Employment Opportunities.