Pole Attachment Violation Form

Office of Telecommunications – Submit a Potential Pole Attachment Violation Pursuant to New York Public Service Law § 119-e Overview

This form is intended to help you report potential violations related to utility pole attachments in New York State, as outlined under New York Public Service Law § 119-e.

By submitting this form, you are helping to identify potential safety hazards, non-compliant installations, and other concerns that may affect public safety, service reliability, or infrastructure standards. Please provide as much detail as possible regarding the location and nature of the issue so it can be reviewed and addressed appropriately.

PLEASE NOTE: This form should not be used for:

Emergency situations (please dial 911)
Concerns about “double poles” that do not constitute a safety hazard.
Consumer complaints regarding utility bills, rates, or service-related issues. Such complaints may be submitted through the Department of Public Service complaint portal: https://dps.ny.gov/file-complaint.

Department of Public Service (Department) staff will review submitted reports and may conduct a desk audit and/or field inspection. If potential violations or safety hazards are identified, Department staff will notify the relevant pole owners and/or attaching entities for further evaluation and appropriate remediation, where necessary.

Submission Information (required) *

Name of the Submitter

Address of the Submitter:

Street Address

City/Town

State/Province

ZIP/Postal Code

Alleged Violation Information (required) *

Date and time of the complaint

Location of the alleged violation

Pole Number (if available)

Nearest Street Address to the Pole

City/Town

State/Province

ZIP/Postal Code

Description of the alleged violation (required; select one or more) *

An attachment that does not meet industry standards including but not limited to the National Electrical Safety Code and Telcordia Standards.

An unsafe attachment, telecommunications or electrical equipment, or a pole that presents a safety hazard.

Miscellaneous issues concerning workers, public safety, and pole attachment reliability and quality.

Information Regarding the Pole Owner, Attacher, or Contractor