Public Hearings on Rate Request, Proposed Customer Service Center Closures

PLEASE TAKE NOTICE that public comment is invited concerning proposed changes in the electric and gas delivery rates and practices of New York State Electric & Gas Corporation (NYSEG) and Rochester Gas and Electric Corporation (RG&E) (together, the Companies).  In addition, comments are invited on the proposed closure of certain walk-in office locations operated by the Companies.

PLEASE TAKE FURTHER NOTICE that virtual public statement hearings are to be held as follows:

DATE: Tuesday, October 21, 2025

TIME: 1:00 p.m.

Register for the 1 pm Hearing

Electronic Access: meetny-gov.webex.com
Access Code: 2820 664 3499
Password: Oct21-1pm

Phone-Only Access: 1-929-251-9612
Access Code: 2820 664 3499
Password: 62821017

DATE: Tuesday, October 21, 2025

TIME: 6:00 p.m.

Register for the 6 pm Hearing

Electronic Access: meetny-gov.webex.com
Access Code: 2827 094 8123
Password: Oct21-6pm

Phone-Only Access: 1-929-251-9612
Access Code: 2827 094 8123
Password: 62821067

Any person wishing to provide a public statement on the record during the virtual public statement hearings must register to do so by Friday, October 17, 2025, in accordance with the instructions set forth below.

To register and provide a statement electronically:

This option is for participants who would like to provide a statement and who will log in to a hearing electronically.  Participants must register by the date indicated above by visiting the Department website at https://dps.ny.gov/calendar, clicking on the “View DPS Calendar Listings” button under “Calendars” section, scrolling to and clicking on NYSEG and RG&E Rates Public Statement Hearings for the particular hearing date, clicking the “Register” button, and providing all requested information.  After registration is complete, registrants will receive a confirmation email with instructions on how to join the hearing.

On the day of the hearing, when logging in to participate in the virtual hearing on the appropriate date and time, participants will be asked to “select audio system.”  It is recommended that participants opt to have the system “call me” or “call using computer.”  The “call me” option will require that participants enter their phone numbers.

To register and provide a statement by phone:

This option is for participants who are not able to log in to a virtual public statement hearing electronically.  Call-in participants wishing to make a statement at a virtual public statement hearing must register to do so by the date indicated above by calling 1-800-342-3330, following the prompts to the appropriate hearing, and then providing the following information: first name and last name, address, and phone number.

On the day and time of the virtual public statement hearing, call-in registrants must dial 1-929-251-9612 and enter the access code and phone-in password listed above.

All participants will be muted upon entry into the virtual public statement hearing.  The ALJs will call upon each person who has registered to make a statement and will continue each hearing until everyone who has registered to speak has been heard or other reasonable arrangements to submit comments into the record have been made.  Reasonable time limits may be set for each speaker as necessary to afford all attendees an opportunity to be heard.  It is recommended that lengthy comments be submitted in writing and summarized for oral presentation.  A verbatim transcript of each public statement hearing will be made for inclusion in the record of these proceedings.

To listen to the hearings without making a statement:

Any interested person may listen to the hearings by calling 1-929-251-9612 and entering the appropriate access code and phone-in password listed above.

Persons with disabilities requiring special accommodations should call the Department’s Human Resources Management Office at 1-518-473-9463 as soon as possible.  TDD users may request a sign language interpreter by placing a call through the New York Relay Service at 711.  Persons with difficulty understanding or reading English are encouraged to call the Department at 1-800-342-3377 or email [email protected] for free language assistance services regarding this Notice.  To request a translator or sign language interpreter so that you can participate at a specific public statement hearing, please contact the Department at least 10 days before the hearing by calling 1-800-342-3377 or emailing your request to [email protected].  

Other Ways to Comment

For those who cannot attend or prefer not to speak at a public statement hearing, there are several other ways to provide your comments to the Commission.  All comments should refer to “Case 25-E-0375 – NYSEG Electric,” “Case 25-G-0378 – NYSEG Gas,” “Case 25-E-0379 - RG&E Electric,” or “Case 25-G-0380 - RG&E Gas.”  All comments must be received by October 24, 2025.

Internet or Mail: Go to www.dps.ny.gov, click on “File Search” (located under the heading “Commission Files”), enter the applicable case number in the “Search by Case Number” box, and then click on “Post Comments” at the top right of the page.

Alternatively, comments may be mailed to the Hon. Michelle L. Phillips, Secretary, Public Service Commission, Three Empire State Plaza, Albany, New York, 12223-1350; however, electronic filing of comments is strongly encouraged.  All written comments submitted to the Secretary in accordance with this Notice will be posted on the Department’s website.  Please be advised that the Commission may not consider untimely comments.  Comments may be accessed on the Department’s website by searching the case numbers, as described above, and clicking on the “Public Comments” tab.

Toll-Free Opinion Line:  Individuals may submit comments by calling the Commission’s Opinion Line at 1-800-335-2120.  This number is set up to receive comments about pending cases from in-State callers 24-hours a day.  These comments are not transcribed, but a summary is provided to the Commission. 

Read the Notice

In Person Hearings

DATE:     Tuesday, September 30, 2025

TIME:    1:00 p.m.

LOCATION: Town of Sodus Municipal Building

         14 Mill Street

         Sodus, New York 14551   

DATE:     Tuesday, September 30, 2025

TIME:    6:00 p.m.

LOCATION: Cayuga Community College

         197 Franklin Street

         Auburn, NY 13021

DATE:     Tuesday, September 30, 2025

TIMES:    1:00 p.m. and 6:00 p.m.

LOCATION: Rochester City Hall

         City Council Chambers, Room 302-A

         30 Church Street

         Rochester, NY 14614

DATE:     Tuesday, October 7, 2025

TIMES:    1:00 p.m. and 6:00 p.m.

LOCATION: Binghamton City Hall

         38 Hawley Street

         Binghamton, NY 13901

DATE:     Wednesday, October 8, 2025

TIMES:    1:00 p.m. and 6:00 p.m.

LOCATION: Ithaca Town Hall

         215 N. Tioga Street

         Ithaca, NY 14850

DATE:     Thursday, October 16, 2025

TIME:    1:00 p.m.

LOCATION: SUNY – Oneonta

         Morris Conference Center

108 Ravine Parkway

         Oneonta, NY 13820

NYSEG and RG&E filed amendments to their electric and gas tariff schedules on June 30, 2025, proposing to increase their annual electric and gas delivery revenues for the 12-month period ending April 30, 2027. NYSEG proposes to increase its electric delivery revenues by approximately $464.4 million (an 18.4 percent increase in total revenues or 35.0 percent increase in base delivery revenues), and its natural gas delivery revenues by approximately $93 million (al 22.1 percent increase in total revenues or 39.4 percent increase in base delivery revenues).  RG&E proposes to increase its electric delivery revenues by approximately $220.2 million (a 19.8 percent increase in total revenues or 36.0 percent increase in base delivery revenues), and its natural gas delivery revenues by approximately $72.9 million (a 17.1 percent increase in total revenues or 32.0 percent increase in base delivery revenues).  The actual bill impacts of these proposed changes on any particular customer class will vary based upon revenue allocation and rate design.

The Companies state that their proposed electric and gas delivery revenue increases would support investments to meet growing energy demand across New York and to upgrade aging infrastructure and systems to improve reliability and customer service.  The Companies indicate that the primary drivers of the requested electric delivery revenue increases are increased storm and vegetation management expense, increased capital investments to address aging infrastructure and to increase capacity, information technology upgrades, and incremental operations and maintenance expense.  The Companies state that the primary drivers of the requested gas delivery revenue increases include prevailing wage requirements, federal and state pipeline safety mandates requiring system investments and upgrades, and costs to meet clean energy goals.

As part of the Companies’ rate filings, they propose to close the following walk-in offices:

NYSEG’s Auburn office located at 73 Wright Circle, Auburn, NY 13021

NYSEG’s Ithaca office located at 1387 Dryden Road, Ithaca, NY 14850

NYSEG’s Oneonta office located at 65 Country Club Road, Oneonta, NY 13820

RG&E’s Sodus office located at 14 State Street, Sodus, NY 14551

RG&E’s Rochester office located at 3 City Center, 180 South Clinton Avenue, Rochester, NY  14604

CASE 25-E-0375 - Proceeding on Motion of the Commission as to the Rates, Charges, Rules and Regulations of New York State Electric & Gas Corporation for Electric Service.

CASE 25-G-0378 - Proceeding on Motion of the Commission as to the Rates, Charges, Rules and Regulations of New York State Electric & Gas Corporation for Gas Service.

CASE 25-E-0379 - Proceeding on Motion of the Commission as to the Rates, Charges, Rules and Regulations of Rochester Gas and Electric Corporation for Electric Service.

CASE 25-G-0380 - Proceeding on Motion of the Commission as to the Rates, Charges, Rules and Regulations of Rochester Gas and Electric Corporation for Gas Service.