General Information
Information and requirements that Energy Service Companies (ESCOs) need to know to become an eligible ESCO in New York State to supply electricity and/or natural gas to residential or non-residential consumers.
- Competitive Customer Billing Arrangements
- Distributed Energy Resource (DER) Regulation and Oversight
- Electronic Data Interchange (EDI) - Business Communications Between ESCOs & Utilities
- Electric & Natural Gas Retail Access Migration Reports
- ESCO Consumer Bill of Rights
- Environmental Disclosure Label Program
- Filing Documents with the Secretary
- Home Energy Fair Practices Act (HEFPA)
- Listing of ESCOs Regulated by the PSC
- New York State Independent System Operator (NYISO)
- Power To Choose
- Retail Access Application (RAAF) - General Information
- Retail Access Application Form (RAAF) and Instructions
- Uniform Business Practices (UBP)
- Utility Retail Access Contacts
- What You Should Know Before Choosing an Electricity or Natural Gas Supplier
Compliance Requirements
- Annual Compliance Instructions
- Determination of Appeal of Trade Secret Determination
- Document Matter Management (DMM) Registration, Instructions, and login
- ESCO Historic Data Template and instructions, ESCO Historic Data Instructions
- ESCO Historic Pricing Filing Instructions (Video)
Utility Links for 12 Month Trailing Average
Compliance Requirements Documents
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ESCO Historic Data Instructions
Historic ESCO Pricing Data (Matter No. 14-02555) instructions, with comments.
Download
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OCS Service Provider Contact Information Form
Office of Consumer Services Service Provider Contact Information form.
Download
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Standard Renewal Notice (Residential)
Standard Renewal Notice required for all residential customers.
Download
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Standard Renewal Notice (Non-Residential)
Standard Renewal Notice presently required for all non-residential customers who are marketed to through door-to-door sales, as called for in General Business law Section 349-d.
Download
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Triennial Compliance Instructions
Uniform Business Practices (UBP) Section 2.D.2 requires: An ESCO shall update all the information it submitted in its original application package to the Department every three years, starting from the date of its eligibility letter.
Download
Orders and Other Resources
December 2019 Order
On December 12, 2019 the Commission issued an Order Adopting Changes to the Retail Access Market and Establishing Further Process (Case 15-M-0127 et al). According to that Order, all ESCOs wishing to continue to serve mass-market customers are required to submit an updated Retail Access Application Form (RAAF) with all attachments by 3/11/2020. An Order on Rehearing, Reconsideration and Providing Clarification was issued on September 18, 2020, changing the application due date to November 17, 2020. ESCOs that do not intend to market to or enroll mass-market customers after the order goes into effect should fill out and submit the Attestation Regarding Mass Market Eligibility that is provided below.
Other Orders, Forms and Sample Contracts
- Order Resetting Retail Energy Markets and Establishing Further Process
- Order Addressing ESCO Petitions - Green Gas and Home Warranty 1.21.2021
- Attestation Form
- Sample Mass Market Fixed Rate with 5% Price Cap
- Sample Mass Market Combined Guaranteed Savings
- Sample Renewable Electric Energy Sales Agreement
- Resources for Determining Total Utility Supply Cost for Customer Savings Comparison
Data Security Agreement (DSA) And Self-attestation (SA)
On December 16, 2019, the Joint Utilities filed an updated Data Security Agreement (DSA) and accompanying Self-Attestation (SA) as required by the Commission's October 17, 2019 Order Establishing Minimum Cybersecurity and Privacy Protections and Making Other Findings. The Joint Utilities previously advised that the DSA would be sent to ESEs for execution shortly after it was filed. The utilities are sending the revised DSA for execution over the next couple of days. The executed DSA, including the Self Attestation, should be returned to each utility by January 6, 2020. To expedite the process, the utilities are sending out pre-signed DSAs. The DSA and SA must be signed without changes or qualifications and will not be accepted or valid if such changes and qualifications are made.
Staff Proposals
March 26, 2024 Staff Proposal for Implementing Stronger Price Transparency for Consumers