Energy Affordability Program

EAP seeks to provide financial relief to New York households with annual income levels below Area Median Income or State Median Income, depending on utility service territory. The program is meant to provide financial relief for income-eligible consumers by making their electric and/or natural gas utility bills more affordable through monthly bill discounts.   

• The EAP set an energy burden target level at or below six percent of household income for all New York State utility income-eligible customers.
• The PSC approved the following measures to fulfill a program goal of reaching all eligible income-eligible households:
  • Established new requirements for utilities to identify and enroll all the income eligible households.
  • Mandated that energy utilities automatically enroll EAP participants in budget billing. Customers may opt-out of the budget billing program at any time by contacting the utility.
  • Updated and standardized the EAP discount amounts to provide more appropriate discount levels.

As of January 13, 2026, a new Enhanced Energy Affordability Program, or EEAP, expanded the availability of benefits to include utility customers below median income who do not qualify for assistance under existing traditional EAPs. Contact your utility or go to https://nyeeap.com to learn more.

All large electric and natural gas utilities provide the EAP discount to households that receive a Home Energy Assistance Program (HEAP) benefit, regardless of fuel or benefit type. In addition, eligibility for EAP was expanded to include other public assistance programs available for residents of NY state and/or NY tribal lands.

• Home Energy Assistance Program (HEAP)
• Lifeline Telephone Service Program
• Supplemental Nutrition Assistance Program (SNAP)
• Medicaid
• Veterans Disability or Survivors Pension
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance
• Utility Guarantee / Direct Vendor programs
• Temporary Assistance for Needy Families (TANF)
• Safety Net Assistance

Additional Programs for Tribal Lands

• Bureau of Indian Affairs General Assistance
• Head Start
• Tribal TANF
• Food Distribution Program on Indian Reservations

Residential customers who do not qualify for traditional EAP may qualify for Enhanced EAP benefits if they have incomes below the state median income or, for customers of Con Edison, National Grid Metro, or National Grid Long Island, be below area median income. Customers must self-identify and register to receive this benefit.

Contact your utility or go to https://nyeeap.com to learn more.

You may be enrolled in traditional EAP automatically if you receive benefits from certain government assistance programs. If you believe you are eligible for traditional EAP but not automatically enrolled, or if you wish to verify that your account is enrolled, please contact your utility. Customers can contact their provider by phone, fax, mail, website, or email for information about the EAP program. The utility will provide information on eligibility, monthly benefit amounts, and any application procedure. 

If you do not qualify for traditional EAP but believe you may qualify for Enhanced EAP, please contact your utility or go to https://nyeeap.com to learn more.

Find your utility company contact information below:

In addition to utility-administered Energy Affordability Programs, many electric and gas utilities operating in New York offer further financial assistance programs to eligible customers.

Additional Utility GRANT Programs