Main Office Numbers
Consumer Complaints |
1-800-342-3377 |
Public Affairs Office |
518-474-7080 |
File Room (Albany) |
518-474-2500 |
New York City Offices |
212-417-2378 |
Toll Free Hotlines
Gas, Electric Shutoff |
1-800-342-3355 |
Service, billing complaints |
1-800-342-3377 |
Cable TV Complaints |
1-800-342-3377 |
Energy Service Company (ESCO) |
1-888-697-7728 |
HEAP grants for people aged 60+ |
1-800-342-9871 |
HEAP grants for NYC |
1-800-692-0557 |
NOTE: Consumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711.
Executive Staff
Rory M. Christian, |
518-474-2523 |
Thomas Congdon, |
518-474-2523 |
Jessica Waldorf, |
518-474-4520 |
Michelle L. Phillips, |
518-474-6530 |
Robert Rosenthal, |
518-474-2510 |
James A. Denn, |
518-474-7080 |
NYC Executive Offices |
212-417-3168 |
DPS Office Directors
Long Island Office |
516-490-2345 |
Accounting, Audits, and Finance |
518-474-4508 |
Administration |
518-474-2508 |
Consumer Services |
518-486-1895 |
Office of Energy System Planning and Performance |
518-486-2483 |
Enterprise Risk Management |
518-474-1721 |
Hearings & Alternative Dispute Resolution |
518-486-5802 |
Markets and Innovation |
518-473-1714 |
Office of Markets and Regulatory Economics |
518-474-1721 |
Office of Rates and Tariffs |
518-474-6149 |
Office of Resilience and Emergency Preparedness |
518-486-2899 |
Telecommunications |
518-474-1668 |