DPS Phone Directory

Main Office Numbers

Consumer Complaints Public Phone Number Fax Numbers	1-800-342-3377 518-486-7868
Public Affairs Office Public and Media Phone Number Fax Number	518-474-7080 518-474-0421
File Room (Albany) Public Phone Number Fax Number	518-474-2500 518-474-9842
New York City Offices Public Phone Number Fax Number	212-417-2378 212-417-3169

Toll Free Hotlines

Gas, Electric Shutoff	1-800-342-3355
Service, billing complaints re: Gas, Electric & Phone	1-800-342-3377
Cable TV Complaints	1-800-342-3377
Energy Service Company (ESCO) Complaints (complaints about competition in the energy industry)	1-888-697-7728
HEAP grants for people aged 60+	1-800-342-9871
HEAP grants for NYC	1-800-692-0557

NOTE: Consumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711.

Executive Staff

Executive Offices
Rory M. Christian, CEO and Chair	518-474-2523
Thomas Congdon, Executive Deputy	518-474-2523
Jessica Waldorf, Chief of Staff & Director of Policy Implementation	518-474-4520
Michelle L. Phillips, Secretary to the Commission	518-474-6530
Robert Rosenthal, General Counsel	518-474-2510
James A. Denn, Director of Public Affairs	518-474-7080
NYC Executive Offices	212-417-3168

DPS Office Directors

Long Island Office Carrie Gallagher, Director	516-490-2345
Accounting, Audits, and Finance Jeff Hogan, Director	518-474-4508
Administration Donald Duvall, Director	518-474-2508
Consumer Services Richard Berkley, Director	518-486-1895
Office of Energy System Planning and Performance Tammy Mitchell, Director	518-486-2483
Enterprise Risk Management David Bell, Director	518-474-1721
Hearings & Alternative Dispute Resolution Dakin Lecakes, Chief Administrative Law Judge	518-486-5802
Markets and Innovation Marco Padula, Director	518-473-1714
Office of Markets and Regulatory Economics Marco Padula, Acting Director	518-474-1721
Office of Rates and Tariffs Michael Rieder, Director	518-474-6149
Office of Resilience and Emergency Preparedness Kevin Wisely, Director	518-486-2899
Telecommunications Debra LaBelle, Director	518-474-1668