DPS Directory Listing

Office Contact Directory 

Consumer Complaints
    Public Phone Number
    Fax Numbers

1-800-342-3377
518-486-7868

Public Affairs Office
    Public and Media Phone Number
    Fax Number

518-474-7080
518-474-0421

File Room (Albany)
    Public Phone Number
    Fax Number

518-474-2500
518-474-9842

New York City Offices 
    Public Phone Number
    Fax Number

212-417-2378
212-417-3169

 

Toll Free Hotlines

Gas, Electric Shutoff

1-800-342-3355

Service, billing complaints
re:  Gas, Electric & Phone

1-800-342-3377

Cable TV Complaints

1-800-342-3377

Energy Service Company (ESCO)
Complaints
  
(complaints about competition
in the energy industry) 

1-888-697-7728

HEAP grants for people aged 60+

1-800-342-9871 

HEAP grants for NYC

1-800-692-0557


NOTE:  Consumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711.

 

Executive Staff Listings

Executive Offices

 

Rory M. Christian,
CEO and Chair

518-474-2523

Thomas Congdon,
Executive Deputy

518-474-2523

Jessica Waldorf,
Chief of Staff & Director of Policy Implementation

518-474-4520

Michelle L. Phillips,
Secretary to the Commission

518-474-6530

Robert Rosenthal,
General Counsel

518-474-2510

James A. Denn,
Director of Public Affairs

518-474-7080

NYC Executive Offices

212-417-3168

 

DPS Department Directors Listings

Long Island Office
Carrie Gallagher, Director

516-490-2345

Accounting, Audits, and Finance
Jeff Hogan, Director

518-474-4508

Administration
Donald Duvall, Director

518-474-2508

Consumer Services
Richard Berkley, Director

518-486-1895

Office of Resilience and Emergency Preparedness
Kevin Wisely, Director

518-486-2899

Enterprise Risk Management
David Bell, Director

518-474-1721

Hearings & Alternative Dispute Resolution
Dakin Lecakes, Chief Administrative Law Judge

518-486-5802

Markets and Innovation
Marco Padula, Director

518-473-1714

Telecommunications
Debra LaBelle, Director

518-474-1668

Office of Electric, Gas & Water
Tammy Mitchell, Director

518-486-2483

Office of Markets and Regulatory Economics
Marco Padula, Acting Director

518-474-1721