Consumer Publications

The Department has publications that support Commission initiatives and programs to ensure consumers have the knowledge to make informed decisions regarding their utility service. You can order copies of these publications using the links below:
Online Order Form
Printable Order Form

Department of Public Service Consumer Education Material

Consumer Materials

The fact sheets, brochures, guides and other material below informs you of your rights and protections for utility services in New York State, assists you with programs and services, and provides helpful tips and information.

View Consumer Materials in English
Translated Consumer Materials

View Department of Public Service fact sheets, brochures, guides and other material translated into twelve languages in addition to English. 

View Translated Consumer Materials
How to Order Consumer Education Materials
Use our online order form to place your order requests for the listed factsheets and brochures. You may also mail or fax our printable order form to us using the contact information listed on the form.

All Consumer Publications

27 results found
Image of a report.
Consumer Fact Sheet, Winter Publications, Fact Sheet
Consumer Assistance Fact Sheet 2025-2026

This factsheet provides information on bill payment options and financial assistance programs to help manage utility bills.

Image of a report.
Consumer Fact Sheet, Winter Publications, Fact Sheet
Consumer Assistance Fact Sheet 2025-2026 - PSEG Long Island

This fact sheet provides information on bill payment options, and financial assistance programs to help manage utility bills for PSEG Long Island customers.